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Discovering that a loved one may be suffering from neglect in a nursing home is a deeply distressing and painful experience. You placed your trust in a facility to provide compassionate care, and the thought that this trust has been broken is difficult to process.

If you suspect your family member is a victim of neglect in an Altoona nursing home, it is important to understand that you have rights and options. Holding a facility accountable can not only secure the resources your loved one needs to recover but can also prevent similar harm from happening to other residents in our community.

At Marcus & Mack, our Altoona nursing home neglect lawyer understands the delicate and serious nature of these cases. We are committed to standing up for the rights of the elderly and their families throughout Altoona and Blair County, providing strong advocacy when it is needed most.

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Why Choose Marcus & Mack for Your Altoona, PA Nursing Home Neglect Case?

Marcus and Mack PartnersWhen you are faced with a situation involving nursing home neglect, choosing the right legal team is a critical decision for your family. The attorneys at Marcus & Mack bring a powerful combination of experience, dedication, and community focus to every case. With over 100 years of combined legal practice, our team has a deep understanding of the laws that protect nursing home residents in Pennsylvania. We are not just lawyers; we are members of your community, invested in the well-being of our neighbors in Altoona and beyond.

Our approach is built on a foundation of care and a commitment to doing what is right. We believe in:

  • Seeking Justice: We are unified by a common passion to fight for the rights of those who have been wronged.
  • Providing Support: We are available when you need us most, ready to meet you at your home or hospital to discuss your case and offer guidance.
  • Changing Lives: Our mission is to make a positive difference in our clients’ lives by pursuing the financial compensation they need to heal and move forward.

We handle all cases on a contingency fee basis, which means you pay no attorney fees unless we recover money for you. This focus allows you to concentrate on your loved one’s health while we handle the legal process. At Marcus & Mack, we are prepared to be the strong voice your family needs.

Understanding the Duty of Care in Pennsylvania Nursing Homes

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When a nursing home in Altoona accepts a resident, it enters into a legal and ethical agreement to provide a certain level of care. This is known as the “duty of care.” It’s not just a promise; it is a requirement under both federal and state law. In Pennsylvania, these standards are outlined in the state’s regulations for nursing care facilities, which are designed to protect the health and safety of every resident. This duty means the facility must provide an environment and services that promote the highest possible physical, mental, and psychosocial well-being for each individual.

This duty is comprehensive and covers nearly every aspect of a resident’s life within the facility. The legal concept of negligence arises when a facility fails to meet this established standard of care, and that failure results in harm to a resident. This failure isn’t always a single, dramatic event. More often, nursing home neglect is a pattern of smaller oversights, understaffing, or a lack of proper procedures that, over time, lead to serious injury or a decline in health.

A facility’s fundamental responsibilities include, but are not limited to:

  • Comprehensive Care Plans: Developing and implementing a personalized care plan for each resident and updating it as their needs change.
  • Sufficient Staffing: Employing enough qualified staff to provide adequate care, including nurses, aides, and other support personnel, 24 hours a day.
  • Medical Care: Ensuring residents receive proper medical attention, including administering medications correctly, providing necessary treatments, and preventing infections.
  • Basic Needs: Assisting residents with daily living activities such as bathing, dressing, eating, and mobility.
  • Safe Environment: Maintaining the premises in a way that prevents hazards, such as wet floors that could cause falls or unsanitary conditions that could lead to illness.

Understanding these obligations is the first step in recognizing when a facility has failed to provide the care your loved one deserves.

Recognizing the Signs of Nursing Home Neglect

Neglect can be subtle, and its signs are not always immediately obvious. Residents may be unable or afraid to speak up about the care they are receiving. Therefore, it is crucial for family and friends to be vigilant and aware of potential warning signs. These indicators can often be categorized into physical signs, emotional changes, and environmental red flags within the facility itself.

Physical Signs of Neglect

NADC BadgeThe most visible signs of neglect often manifest in a resident’s physical health and appearance. These symptoms can indicate a failure to provide basic daily care and medical attention.

  • Bedsores (Pressure Ulcers): These are injuries to the skin and underlying tissue resulting from prolonged pressure. They are often a sign that a resident is not being repositioned frequently enough.
  • Malnutrition or Dehydration: Unexplained weight loss, pale skin, chapped lips, and confusion can all be symptoms of a resident not receiving adequate food and water.
  • Poor Personal Hygiene: Consistently unkempt appearance, body odor, dirty clothes, or soiled bedding can suggest a lack of assistance with personal care.
  • Untreated Medical Issues: A worsening of a known medical condition, new infections, or unaddressed injuries could mean the resident is not receiving proper medical oversight.
  • Frequent Falls: While some falls may be unavoidable, a pattern of falls can indicate a lack of supervision or a failure to implement proper fall prevention measures.

Observing any of these signs warrants immediate attention and a conversation with the facility’s administration about your concerns.

Emotional and Behavioral Changes

The impact of neglect is not just physical. The emotional toll can be just as damaging and may signal that a resident’s social and psychological needs are being ignored.

  • Withdrawal or Depression: A resident who was once social and engaged may become isolated, silent, or non-communicative.
  • Unusual Fear or Anxiety: Your loved one may show signs of fear, agitation, or anxiety, especially around certain staff members.
  • Sudden Mood Swings: Unexplained changes in temperament, such as increased irritability or emotional outbursts, can be a reaction to a stressful or neglectful environment.

These behavioral shifts are significant and should never be dismissed simply as a part of aging.

Environmental Red Flags in an Altoona Facility

Sometimes, the clearest signs of a problem are not with the resident but with the nursing home itself. The physical environment and the way the facility operates can reveal a lot about the quality of care being provided.

  • High Staff Turnover or Understaffing: If you constantly see new faces or notice that call lights go unanswered for long periods, the facility may not have enough staff to care for residents properly.
  • Unsanitary Conditions: Dirty common areas, unpleasant odors, or unclean resident rooms are clear indicators of a poorly maintained and potentially unsafe environment.
  • Hazardous Conditions: Things like poorly lit hallways, cluttered walkways, wet floors, or unsafe equipment can pose a direct threat to resident safety.

These facility-wide issues can affect every person living there and often point to systemic problems in management and procedure.

Common Injuries Resulting from Nursing Home Neglect

Bopp - Rising Star (2023)When a nursing home fails in its duty of care, the consequences for residents can be severe. The injuries that arise from neglect can lead to a significant decline in a person’s health, require extensive medical treatment, and cause immense pain and suffering. Identifying the connection between an injury and a facility’s negligence is key to holding them accountable.

  1. Severe Bedsores: Also known as pressure sores or decubitus ulcers, these injuries can progress from a mild red spot to a deep, open wound that exposes bone. If left untreated, they can lead to life-threatening infections like sepsis.
  2. Falls and Fractures: Inadequate supervision, a hazardous environment, or a failure to assist a resident with mobility can lead to falls. For an elderly person, a fall can easily result in a broken hip, wrist, or other serious fractures, often leading to a loss of independence and a long, difficult recovery.
  3. Complications from Malnutrition and Dehydration: Without proper nutrition and hydration, a resident’s body cannot function correctly. This can weaken the immune system, increase the risk of infection, cause cognitive problems like confusion, and lead to organ failure.
  4. Serious Infections: A neglectful environment is often an unsanitary one. This can lead to the spread of infections such as urinary tract infections (UTIs), pneumonia, or C. diff. A failure to provide proper wound care can also cause localized infections to spread throughout the body.
  5. Medication Errors: These mistakes can have dire consequences. Giving the wrong medication, the wrong dose, or missing a dose can worsen a resident’s condition or create new, life-threatening health problems.

These injuries are often preventable with proper staffing, procedures, and attention to detail, which is why their occurrence is a serious red flag.

What to Do if You Suspect Altoona Nursing Home Neglect

Million Dollar Advocates Forum badgeTaking action when you suspect neglect is essential for protecting your loved one. The steps you take can help ensure their immediate safety and begin the process of documenting the situation, which is vital for holding the facility accountable.

First and foremost, address any immediate health concerns. If you believe your loved one is in danger, do not hesitate to seek an independent medical evaluation or, if necessary, call for emergency medical help. Once their immediate safety is addressed, you can focus on reporting and documentation.

Here are some steps you can take:

  • Document Everything: Keep a detailed journal of your observations. Note the dates and times you visit, the specific signs of neglect you see, and the names of the staff members you interact with. Take pictures of any visible injuries or unsanitary conditions, if you can do so respectfully and without violating privacy.
  • Speak with Facility Management: Schedule a formal meeting with the nursing home administrator or the director of nursing. Present your concerns calmly and clearly. Document who you spoke with and what their response was.
  • File an Official Complaint: You have the right to report your concerns to outside agencies. In Pennsylvania, you can file a complaint with the Pennsylvania Department of Health, which is responsible for licensing and inspecting nursing homes.
  • Contact the Ombudsman: The Pennsylvania Long-Term Care Ombudsman Program is a state-level advocacy group that works to resolve problems for residents of long-term care facilities. They can serve as a valuable resource and advocate for your loved one.
  • Discuss Your Legal Options: Contacting an attorney who handles Altoona nursing home neglect cases can provide you with a clear understanding of your legal rights. A lawyer can help you preserve evidence and advise you on the best course of action.

Taking these proactive measures can help protect your family member and start the process of seeking justice for the harm they have suffered.

How an Altoona Nursing Home Neglect Attorney Can Help

Americian Association justice logoPursuing a claim against a nursing home can feel like a daunting task. These facilities and their parent corporations are often represented by powerful insurance companies and legal teams. An experienced attorney from Marcus & Mack can level the playing field and advocate tirelessly on your behalf. Our role is to manage the legal complexities so you can focus on your family.

An attorney provides critical assistance by:

  • Conducting a Thorough Investigation: We will gather all necessary evidence to build a strong case. This includes obtaining medical records, facility staffing logs, inspection reports, and internal policies. We may also work with medical professionals to review the evidence and provide opinions on the standard of care.
  • Identifying All Liable Parties: In some cases, it may not just be the facility itself that is responsible. A parent corporation, a third-party contractor, or specific employees could also be held accountable.
  • Calculating the Full Extent of Damages: We work to understand the total impact of the neglect on your loved one and your family. This includes current and future medical expenses, the cost of moving to a new facility, and compensation for pain, suffering, and a diminished quality of life.
  • Handling All Communications: We will take over all communication with the nursing home, its lawyers, and its insurance providers. This protects you from saying something that could be used against your claim and allows you to focus on your loved one.
  • Fighting for a Fair Resolution: We will aggressively negotiate for a settlement that fully accounts for your damages. If the facility is unwilling to offer a fair resolution, we are fully prepared to take your case to court to fight for the justice you deserve.

Having a dedicated legal team on your side sends a clear message to the nursing facility: you will not let this go unchallenged.

Altoona Nursing Home Neglect FAQs

Here are answers to some common questions families have about nursing home neglect cases in Pennsylvania.

What is the statute of limitations for filing a nursing home neglect lawsuit in Pennsylvania?

In Pennsylvania, the statute of limitations for personal injury cases, which typically includes nursing home neglect, is generally two years from the date the injury occurred or was discovered. However, some exceptions can apply, so it is important to discuss the specific details of your case with an attorney as soon as possible to protect your right to file a claim.

Can a nursing home retaliate against a resident if we file a complaint?

No. It is illegal for a nursing home to retaliate against a resident or their family for reporting concerns or filing a complaint. Retaliation can include a decline in care, eviction, or any other form of punishment. If you suspect retaliation, it should be reported to the Pennsylvania Department of Health and your attorney immediately.

Who can file a nursing home neglect claim on behalf of a resident?

A claim can be filed by the resident themselves if they are able. If the resident is incapacitated, the claim can usually be filed by a person with a durable power of attorney for healthcare or a legally appointed guardian. In cases where neglect led to a resident’s passing, certain family members may be able to file a wrongful death lawsuit.

What kind of compensation is available in a nursing home neglect case?

Compensation, often called damages, is intended to cover the various losses the resident and their family have suffered. This can include the cost of medical bills, physical therapy, pain and suffering, emotional distress, disability, and disfigurement. In some situations, punitive damages may be available if the facility’s conduct was particularly reckless.

My loved one has dementia. Can we still pursue a claim if they can’t clearly explain what happened?

Yes. Many neglect cases involve residents with cognitive impairments like dementia or Alzheimer’s. In these situations, evidence of neglect is often established through medical records, physical evidence like bedsores, witness testimony from family or other staff, and facility records. An attorney can work to build a case even if the resident cannot testify on their own behalf.

Contact a Trusted Altoona Nursing Home Neglect Attorney at Marcus & Mack

Robert S. Marcus, Attorney at Marcus & Mack

Robert S. Marcus Altoona Nursing Home Neglect Lawyer

If you suspect a loved one is suffering from neglect in an Altoona-area nursing home, your family deserves answers, accountability, and justice. At Marcus & Mack, we are here to provide the support and strong legal representation you need during this difficult time. We are committed to protecting the rights of our community’s most vulnerable residents.

Don’t wait to get the help you need. We are available 24/7 to listen to your story. Contact Marcus & Mack today to schedule a free, no-obligation consultation to discuss your case. Let us show you how we can help.

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Marcus & Mack

Marcus & Mack
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1216 11th Ave
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Altoona PA   16601